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Everything for information and communication
Computers, networks, software, mobile services: Nothing has changed the business world more in recent decades than the rise to dominance of information and communication technologies. Bayer Business Services has bundled all the related services in its core area of IT Infrastructure and Applications.

The experts at IT Infrastructure and Applications provide comprehensive and qualified consulting on all aspects of corporate processes. They implement applications for all major core business processes and provide application service for more than 60 IT systems (most based on SAP) with more than 60,000 users.

The unit also maintains a global data network with data centers on three continents, provides PCs and devices for landline and mobile telephony, and sets up telephone and computer networks. Based on the IP telephony infrastructure, global communications solutions are installed and maintained. All services include comprehensive support.

Fields of work include…  

• the operation of innovative host and web technologies as well as business systems based on SAP;
• the support of business processes in the areas of research & development, health, environment, occupational safety and quality (HSEQ), collaborative work processes, document and content management;
• contract and license management as well as scientific data searches;
• implementation and operation of scientific information systems for end users (currently 12,000 users worldwide).

What users expect most in IT & telecommunications are reliability, flexibility and state-of-the-art solutions. Bayer Business Services delivers all three:

Reliability: IT applications and infrastructure must be secure. This applies to both operation and protection against the outside. Solutions from Bayer Business Services guarantee maximum reliability – all applications are carefully tested and have proven reliable in daily use. Networks, systems and end devices are designed to ensure ultimate operational reliability. This applies to data backup, the stability of network connections or protection against computer viruses, for example.

Flexibility: Each customer is different. The staff at Bayer Business Services have many years of experience with a wide variety of customers. With their knowledge of the customer’s business processes, products and organization, they can provide, implement and operate tailored applications quickly and competently. All Bayer Business Services solutions are designed to permit precise specifications, and the IT hardware and infrastructure provided are likewise tailored to the needs of the customer. Bayer Business Services also understands flexibility to mean that all solutions are designed to easily accommodate later modifications and add-ons.

Innovation: IT is a fast-moving business. Bayer Business Services is therefore dedicated to innovations that can be used to make processes even more efficient – refinements that generate value-added for the customer.